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Frequently Asked Questions

 


How secure is silkflowerworld.com?

                     SilkFlowerWorld.com uses 128-bit encryption key over Secure Socket Layer (SSL) to provide the highest level of security. SSL provides encryption between web browsers and web servers. 
 
What shipping method do you use?

                        We use both USPS and UPS ground shipping depending on the weight of the total order. If the order weighs 3 lbs. and under, we will ship via USPS. If the order is 3 lbs. or heavier, we ship using UPS ground.  Please see our shipping policy statement.
Do you offer Rush Deliveries?

                         In most cases, our standard delivery time is 5-10 business days upon the order placement. If there is a need for a Rush Delivery, please contact us and we will do our best to accommodate your needs.
 

What payment methods do you accept?
We accept Visa and Mastercard through our secure merchant gateway. 

 
How do I care for my flowers and greenery once I have purchased?

                    Artificial flowers require a minimum of maintenance. They hold up well in all kinds of light and temperature conditions and require only an occasional dusting to keep them looking their best. 
 

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